Contact Us

By email

Send us an email at [email protected] with your questions and comments related to online shopping and we will endeavour to get back to you as soon as possible.

By phone

Call our Contact Centre on 0800 4 NEW WORLD (0800 463 996), 7:30am to 10pm Monday to Friday and 8am to 10pm on weekends.


Browse our FAQs

Our Frequently Asked Questions provide answers to many topics related to online shopping.