Contact Us

Do you have a question about timeslot availability or other COVID-19 related changes?

Please see our COVID-19 Online Shopping page here.

Or a general question relating to online shopping?

Our Frequently Asked Questions provide answers to many topics.


If you would still like to get in touch…

Please fill out a form here and provide as much detail as possible.

Or call our Customer Services Team on 0800 4 NEW WORLD (0800 463 996), 7:30am to 10pm Monday to Friday and 8am to 10pm on weekends.

Please note our Customer Service response times are longer than normal.